Privacy Policy

Who We Are

This website is operated by Sprint Car Rental. We provide car rental services, airport transfers and flexible transport solutions along the Bulgarian coast.

For privacy and personal data questions, you can contact us by email: office@sprintcar.bg.

Data We Collect

• Full name.
• Email address and phone number.
• Rental dates, pick-up and return location.
• Information submitted through inquiry forms or messages.
• Transfer-related details such as route, time, flight details, passengers and luggage.
• Website technical data such as cookies, IP address, device type and browser data.

How We Use Your Data

• To respond to your inquiry.
• To check car or transfer availability.
• To prepare an offer, booking or rental agreement.
• To contact you by phone, email, WhatsApp or Viber when you choose these communication channels.
• To improve the website, service and customer experience.
• To comply with applicable laws and legal requirements.

Legal Basis

We process personal data only when we have a legal basis, such as:

• performance of a contract or steps before entering a contract;
• your consent, where required;
• legitimate interest, such as customer service and business protection;
• legal obligation.

Sharing of Data

We do not sell your personal data. Data may be shared only when necessary to operate the website, provide the service or comply with the law.

• Shopify and technical website service providers;
• email, phone and communication service providers;
• payment or administrative providers, where applicable;
• public authorities, if required by law.

Cookies & Analytics

Our website may use cookies and similar technologies for proper website operation, improved user experience, statistics and security.

Some cookies are necessary for the website to function, while others may be used only with consent where required by law.

Google Maps & External Services

The website may use external services such as Google Maps, WhatsApp, Viber or email links. When using these services, their own privacy policies may apply.

We recommend reviewing the privacy policies of the relevant external services if you use them.

Data Retention

We keep personal data only for as long as necessary for the purpose for which it was collected, for customer service, accounting, administrative or legal requirements.

When data is no longer needed, it is deleted or anonymized unless the law requires further retention.

Your Rights

Depending on applicable law, you may have the following rights:

• right to access your personal data;
• right to correct inaccurate data;
• right to request deletion of data;
• right to restrict processing;
• right to object to processing;
• right to data portability;
• right to withdraw consent where processing is based on consent.

Security

We apply reasonable organizational and technical measures to protect personal data from unauthorized access, loss, misuse or disclosure.

However, transmission of data over the internet can never be guaranteed as completely risk-free.